We understand that a positive service experience for our customers is critical to our Company’s success.  Through a daily commitment to helping our customers and constant reinvestment into our service capabilities, we continue to improve the experience with our products and services.

Field Services

Our field service team is dedicated to field service and strategically located throughout North Georgia and East Tennessee to ensure that we consistently provide quick response times to address emergency calls for batteries, chargers, and battery handling equipment.

Shop Services

EMS, Inc. operates repair shops and service facilities that provide the capability to complete battery and charger repairs that are neither feasible nor economical to complete in the field. In addition to repairs, EMS has developed a battery reconditioning process to guarantee that batteries are returned to their highest available capacity, increasing their performance and extending their life. Our capacity to recondition batteries ensures that our customers’ batteries are not out of service for extended periods of time.